ke34 Terms and Conditions

1.1 Introduction

ke34 is an online betting and casino platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between the ke34 platform ("Platform") and its user ("Member" or "you").

These Terms apply together with our Privacy Policy and Responsible Gaming Policy. These documents together form the complete agreement.

1.2 Key Definitions

The following terms carry specific meanings throughout these terms and conditions:

• "Platform" — ke34's website, mobile version and all associated services.
• "Member" — any person registered on ke34.
• "Account" — the personal profile and wallet created for each member.
• "Bet" — any activity involving spending money on a casino game or sports betting.
• "Bonus Funds" — promotional money granted by ke34 that must meet specified wagering requirements before it can be withdrawn.
• "Wagering Requirement" — the condition that determines the total amount to be wagered before bonus funds can be withdrawn.
• "KYC" (Know Your Customer) — the identity verification process.

2.1 Age and Eligibility Requirements

The following conditions must be met to open an account on ke34 and use the platform:

• You must be at least 21 years of age.
• You must provide true and accurate information at the time of registration.
• Each person may open only one account.
• Registration is not permitted if there is any court judgment or injunction against you.
• Operating multiple accounts from the same device or IP address is prohibited.

2.2 Registration Process and KYC Verification

To register successfully you must provide a valid mobile number, email address and any other required information. ke34 may request additional documents for identity verification at any time, such as:

• National ID card (NID) or a copy of your passport
• Proof of current address (utility bill, bank statement)
• Proof of ownership of the payment method

ke34 may limit or suspend withdrawals until KYC verification is complete.

3.1 Password and Login Security

The security of your account is entirely your responsibility. Please follow the guidelines below:

• Use a strong, unique password.
• Do not share your login details with anyone.
• Sign out after logging in from a public or shared device.
• If you notice any suspicious activity, notify ke34 support immediately.

3.2 Account Sharing Prohibited

Under no circumstances may you allow any other person to use your ke34 account. If any attempt to share or transfer an account is detected, both accounts may be permanently closed and the associated funds may be forfeited.

4.1 Deposit Methods and Limits

ke34 supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The following conditions apply to deposits:

• Minimum deposit amount: ৳200 (for each method).
• Deposits are generally credited to the account instantly.
• Deposit funds must come only from your own payment account.
• Deposits through third parties are not accepted.

4.2 Withdrawal Terms

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 15 minutes to 2 hours.
• Withdrawals must be made using the same method used for the deposit.
• KYC verification must be completed before making a withdrawal.
• ke34 reserves the right to hold withdrawals in cases of suspicious activity.

4.3 Anti-Money Laundering Policy

ke34 is committed to preventing money laundering and terrorist financing. We monitor all transactions and reserve the right to report suspicious activity to the relevant authorities. Additional verification may be required for unusual deposits or withdrawals.

5.1 Welcome Bonus

ke34's welcome bonus is a 100% bonus on your first deposit, up to a maximum of ৳8,000. Conditions for receiving the welcome bonus:

• The bonus is available to new members only and applies to the first deposit.
• To withdraw the bonus, a wagering requirement of 25 times the total (deposit + bonus) amount must be completed.
• The maximum bet per wager placed using bonus funds is ৳500.
• Certain games may count at different rates toward the wagering requirement.

5.2 General Bonus Terms

The following general conditions apply to all ke34 bonuses and promotions:

• A bonus may be claimed only once (unless specifically stated otherwise).
• Bonus funds are not transferable to another account.
• ke34 reserves the right to modify, suspend or cancel any bonus program at any time.
• If misuse or fraud related to a bonus is found, the bonus will be forfeited.
• Each promotion has its own expiry period; unused bonuses are cancelled after expiry.

5.3 VIP Program

ke34's VIP program has five tiers and each tier offers a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

ke34 determines the detailed terms for VIP tier assignment and cashback payments and reserves the right to make changes.

6.1 General Betting Policy

The following rules always apply when placing bets on ke34:

• A bet once confirmed cannot be cancelled or changed.
• ke34 may void bets placed at abnormal odds due to a technical error.
• The game provider's server record is considered final for the outcome of any game.
• ke34 is not liable for losses caused by loss of internet connection.

6.2 Sports Betting Rules

The following additional rules apply to sports betting:

• A bet placed before an event begins may be voided if the event is not completed in full.
• If a match is cancelled or postponed, the bet amount will be refunded.
• Live betting odds change in real time; the odds at the time of confirmation are final.

7.1 Strictly Prohibited Activities

The following activities are completely prohibited on the ke34 platform and are subject to penalties:

• Operating multiple accounts or bonus abuse (collecting bonuses using multiple accounts).
• Using another person's account or payment method.
• Hacking game software, reverse engineering or using automated bots.
• Creating an account using a fake or false identity.
• Attempting to launder money using third-party funds.
• Any attempt to bypass the platform's security measures.
• Threatening or harassing ke34 representatives, employees or other members.

7.2 Consequences of Violations

If you violate the above prohibitions, ke34 reserves the right to take the following actions:

• Immediate suspension or permanent closure of the account.
• Forfeiture of all or part of the funds in the account.
• Taking legal action where applicable.
• Notifying the relevant authorities.

8.1 Account Closure by ke34

ke34 may suspend or close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Failure to cooperate with the KYC verification process.
• Prolonged inactivity on the account.
• A court order or directive from a regulatory authority.

8.2 Account Closure by Member

You may close your ke34 account at any time. Before doing so, please ensure:

• There are no active bets on the account.
• Available funds have been withdrawn.
• The support team has been informed via live chat or email.

Bonus funds will be forfeited at the time of account closure.

9.1 Collection and Use of Personal Information

ke34 collects and processes your personal information because it is necessary to provide the service. We keep your information secure using SSL encryption and modern security technology. Read our Privacy Policy to learn more.

9.2 Cookies & Tracking

ke34 uses cookies and similar technologies to improve the platform and personalise the user experience. By continuing to use the platform, you agree to the use of these technologies.

10.1 Commitment to Responsible Gambling

ke34 believes that gambling is a recreational activity and should be enjoyed responsibly. We ask all members to keep the following in mind:

• Only bet with money that, if lost, will not affect your standard of living.
• Do not increase your bet amount to recover losses.
• Do not place bets while under the influence of alcohol or in any other impaired state of mind.
• Set fixed time and budget limits.

10.2 Self-Exclusion & Limit Setting

ke34 provides members with tools to manage their betting activity. Visit our Responsible Gaming page to learn more about deposit limits, bet limits, and self-exclusion. If you notice signs of problem gambling, contact us immediately via live chat.

11.1 Service Availability

The ke34 platform is provided on an "as is" basis. We strive to ensure uninterrupted service, but we are not responsible for disruptions caused by the following:

• Server issues with third-party game providers.
• Internet service interruptions or issues with your device.
• Force majeure events (natural disasters, government restrictions, etc.).
• Scheduled maintenance or upgrade activities.

11.2 Limitation of Financial Liability

ke34's maximum financial liability is limited to the amount of your actual deposits within 30 days of the loss event. ke34 is not liable for any indirect, incidental, or consequential losses. To resolve a dispute, please contact us first via live chat or email.

12.1 Right to Make Changes

ke34 reserves the right to change, amend, or update these rules and terms and conditions at any time. For significant changes, we will notify members at their registered email address or display a notice on the platform.

12.2 Continued Use After Changes

If you continue to use ke34 after changes to the terms and conditions, you will be deemed to have accepted the updated terms. If you do not agree with the new terms, please withdraw your funds and contact support before closing your account.

12.3 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, all remaining provisions, excluding that specific provision, will continue in full force and effect.